A fantastic nursery, very attentive staff, lots of planned activities. Very happy with the variety and quality of food. Overall a great nursery considering only open for two years.

Good environment that promotes learning. Staff are very flexible and accommodating. Good staff to child ratios.

Great nursery, great friendly and caring staff. Lovely environment for children to grow and learn.

Norfolk House is run in a very open but structured manner which gives me the parent a great deal of confidence in leaving my child here. The staff appear to have a genuine concern for the children, and such my son warmed to them almost instantly which is a rarity.

The nursery provides outstanding care; they offer a varied range of activities and encourage all children to participate. Food provided is always varied with all dietary requirements catered for. They are nutritious meals made by a loyal cook. My daughter is encouraged to believe she can achieve anything.

Children at Norfolk House Nursery always seem happy, contented and stimulated. My daughter has thrived in this caring and supportive nursery.

My son loves being here. The environment is beautiful, calming and appropriate. We especially love the garden. The staff at NHN are superb, we could not ask for greater care and attention for our son! Very attentive, they recognise childrens and parents needs and most importantly feel we can express our opinions. Children are in the best care. Overall really pleased with all aspects of nursery.

From top down the staff are welcoming and care about the children as individuals. The manager is always available if I have any questions and queries are dealt with swiftly. The nursery building is lovely, providing a light and airy environment with a fabulous garden. My son thoroughly enjoys his time at nursery and I can see his progress. It is hard to believe the nursery has only been open two years-in that time I have seen it flourish.

I cannot think of a better place for my son to get the best start in life. He is always happy and doesn’t have any tears when I leave him. This is all because of the hard work and dedication of the nursery staff and manager. Everyone is motivated, loving, caring and accommodating. I can walk into the manager’s office and always be greeted with a smile and made welcome. What else could you want!

My daughter loves nursery! From day one I have had the absolute confidence that she is getting the best care and attention she deserves. Every nursery nurse takes time to get to know the needs of each baby. Activities and facilities are wonderful and the curriculum is mindful to all the ages of the children. Diets and menus are carefully thought out.

Fantastic personal care for the children. Lovely grounds for outside play and clean new equipment inside. Great range of learning and fun activities along with extras for further development.

The best decision I made was to move my son from his old nursery to Norfolk House. My nursery is a big happy family where morale is high and everyone is professional. I cannot fault their dedication and passion to progress the children in academic achievements. The nursery has supported and worked with me to address issues with my son’s health and he has not been treated as just a number. Happy child, happy parent!

Fantastic staff, clean facilities with a lot of opportunities for child development. My son really enjoys his time in the nursery and I feel that he is in a safe, caring environment which helps him develop.

Norfolk House Nursery and their staff are a credit to child care in general. Their love, care and attention that they give to their children and their parents are second to none.

Very stimulating environment, children are always happy. Excellent standards, lovely staff.

Fantastic facilities, friendly caring staff. Lots of activities and ways of learning. Very clean and lovely toys, beautiful landscaped garden with modern facilities. Overall I am very happy with the nursery.

Thank you for showing us around the nursery, we were both very impressed and it was obvious you and your team are providing children with an exceptional level of care and education.

Thanks a lot for looking after our son and helping him progress over the last two years.

Thank you, your help and support since my daughter joined has been immense and we could have got through it without your support.

My daughter has loved her time with NHN. The staff have been wonderful at every stage and allowed her to grow in nurturing environment, thank you all!

I have been very pleased with all aspects of the nursery over the three years my son has attended. All staff are very approachable and care deeply for the children. I love Norfolk House!

To Hayley and the Team, Thank you so much for encouraging and being so committed to our daughter. With all your support she has flourished and we are truly grateful!

Dear Hayley and all your wonderful staff, Thank you to all of you for providing my daughter with a secure, happy and enjoyable environment over the last 4 years. Its been a delight looking through her Learning Journey, thank you so much for creating such a treasured memory of her Nursery life.

Excellent Pre-school, my daughter has thoroughly enjoyed her time here and I would recommend to anyone. Brill attention to detail and knowing the children well.

Dearest Hayley, thank you for all that you do. Your diligent care and attention to detail and efficient running of the nursery is all so wonderful!

My child is extremely happy at nursery and has flourished here. The reasons we chose Norfolk House as a nursery are well founded and ever present in the development of our daughter. You have a precious charge and do a fantastic job.

We are really pleased with the way that the nursery is run, professionalism of staff and level of care that our son receives. I feel happy and content that our son is safe while I am at work. Thank you to all of you.

My husband and I would like to feedback to you that we have been really happy with the nursery so far. My daughters settling in sessions were managed very well and we were so impressed that she was offered a few extra hours when she had a bit of a wobble! The feedback we receive at the end of her sessions is always informative and I’ve found your staff to be friendly and professional-even those not working directly with her always greet me as I pass them on the stairs or in the corridor. It’s these little things that make us feel comfortable and happy that she is in a happy and caring environment.

We have been extremely happy with our sons care and his progress at nursery. I would also like to say that we think Millie and Charlotte are particularly wonderful.

Both of our children have had a very happy time with you. All the staff have been excellent at bonding with them and making them feel part of the 'family' even though they are only there a few hours a week. You are very good at making the children feel valued and give parents lots of opportunity to get on board and work as a partnership with the nursery. Thank you very much - we have enjoyed our time immensely.

We would just like to say a big thank you to you all. We will also miss you as much as our son will. Thank you for being part of his journey.

Really impressed with the care that our daughter is getting in Babies. She is so happy to be there and I am confident that she is stimulated, well cared for and happy.

Our son has attended NHN since he was one. I'm sure he will miss it when he leaves. You have all been amazing and helpful. Thank you for always taking on-board any feedback I have contributed.

We have been incredibly happy with the care both girls have received since starting at Norfolk House and would have no hesitation in recommending Norfolk House to friends.

Our daughter thoroughly enjoys Norfolk House Nursery and loves the staff. The environment which she has spent the last 3 years has enabled her to have a great start and lots of lovely memories. We would like to thank all the staff at Norfolk House Nursery for the time and effort spent in making the nursery a great place for her.

We have enjoyed this short time with you and are sorry to be leaving. Please pass on a big heartfelt thank you to all the staff that have looked after our son. We wish you all the best!

Thank you all for looking after our children with such care, enthusiasm and kindness.  You have been a lovely part of their childhood and even as they grow they will always keep a piece of you buried deep in their memories.  We will miss you all!

I would like to take this opportunity to thank you and all the staff at the nursery these past two years.  The care and learning environment you have provided has given our daughter the best start to her education and more.  All the ladies who have looked after our daughter have been wonderful and genuinely caring.  

All the staff have been amazing. Hayley, Rosie as Key Workers. However when our son started at 6 months Millie and Jamila were his guardian angels at nursery constantly reassuring us. We will always be grateful. Thank you so much. Millie and Jamila treated our son as their own child. The true dream team!  

I would like thank you on behalf pf myself and most importantly my daughter for all the care and fun you have provided her over the past three years. Thank you very much or the wonderful service you have provided. June 2016  

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Norfolk House Nursery
3 Norfolk Road
Edgbaston
Birmingham
B15 3PS

Telephone / fax: 0121 452 1485
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